Privacy Policy

Last updated: November 4, 2024

Digital Edge IT, a division of Top Tier Company Limited (“we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or use our services.

 

Information We Collect

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title• Address
  • Payment information (for services rendered)
  • Any other information you choose to provide

 

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed
  • Time and date of your visit
  • Referring website
  • Other statistics

 

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our IT services
  • Respond to your inquiries and fulfill your requests for technical support
  • Send you technical notices, updates, and administrative messages
  • Provide specialized customer support for IT services
    • Process transactions and send information related to our services
  • Send you marketing communications about our IT products and services
  • Conduct research and analysis to improve our technology solutions
  • Personalize your experience on our website and services
  • Prevent fraud and improve the security of our website and IT services
  • Comply with legal obligations related to the provision of IT services

 

Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our website and conduct our IT business
  • Business partners with whom we jointly offer IT products or services
  • Government or law enforcement agencies, if required by law
  • In connection with a merger, sale, or acquisition of all or a portion of our business

 

Data Security

We implement advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, firewalls, and state-of-the-art security protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict the processing of your information
  • Data portability
  • Withdraw consent at any time
  • Opt-out of receiving marketing communications

 

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

 

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website and IT services. You can manage your cookie preferences through your browser settings.

 

Children’s Privacy

Our IT services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that we may have collected information about a child, please contact us immediately.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

 

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info.office@digitaledge-it.com
Address: CARNATION Building Room No.913, Floor 9, Path Road, Phum Tomnub I, Sangkat Phnom Penh Thmey Khan Sensok, Phnom Penh, Cambodia

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