Partner Policy
Effective Date: November 4, 2024
Digital Edge IT, a division of Top Tier Company Limited (“we”, “us”, “our”, or “the Company”), is pleased to offer our Partner Program. This policy sets out the terms and conditions of our collaboration with business partners.
PROGRAM DESCRIPTION
1.1 The Digital Edge IT Partner Program is designed to create mutually beneficial relationships with companies that share our vision of driving digital transformation in Cambodia and beyond.
1.2 We offer different levels of partnership:
a) Authorized Partner: Ideal for companies that are starting their collaboration with us.
b) Preferred Partner: For partners with a proven track record of successful collaboration.
c) Strategic Partner: Reserved for long-term relationships with a high level of integration.
ELIGIBILITY
2.1 The Partner Program is open to technology companies, consultancies and service providers that complement our capabilities and help us expand our service offerings.
2.2 Applicants must meet Cambodia’s legal and regulatory requirements to operate in the information technology sector.
PARTNER BENEFITS
3.1 Access to Cutting-Edge Technology: Get priority access to our latest solutions and technologies.
3.2 Business Opportunities: Benefit from the referral of clients and joint projects.
3.3 Training and Certification: Access exclusive training programs to improve your team’s skills.
3.4 Priority Technical Support: Enjoy dedicated technical assistance for your projects.
3.5 Co-marketing: Participate in joint marketing initiatives to increase your visibility in the market.
3.6 Sales Resources: Access sales and marketing materials to help you promote our joint solutions.
3.7 Exclusive Events: Participate in partner-only networking events and conferences.
3.8 Product and Service Discounts: Get preferential pricing on our products and services.
APPLICATION AND APPROVAL PROCESS
4.1 Interested companies must complete the membership application form available on our website.
4.2 Our team will review the application and assess potential alignment between our companies.
4.3 If your profile fits our criteria, we will schedule an interview to discuss opportunities for collaboration.
4.4 Final approval is subject to the signing of a partnership agreement.
OBLIGATIONS OF THE MEMBER
5.1 Maintain the confidentiality of the information provided by Digital Edge IT.
5.2 Comply with all applicable laws and regulations in Cambodia.
5.3 Maintain the quality standards established by Digital Edge IT in the provision of services.
5.4 Participate in trainings and certifications as needed.
5.5 Provide regular reports on partnership activities as agreed.
DURATION AND TERMINATION
6.1 The initial duration of the partnership agreement shall be one year, automatically renewable unless either party gives at least 30 days’ notice of its intention not to renew.
6.2 Digital Edge IT reserves the right to terminate the partnership in the event of a breach of this policy or the partnership agreement.
MODIFICATIONS TO THE PROGRAM
7.1 Digital Edge IT reserves the right to modify this policy and the terms of the Partner Program at any time.
7.2 Changes will be notified to partners at least 30 days in advance prior to implementation.
GOVERNING LAW AND DISPUTE RESOLUTION
8.1 This policy is governed by the laws of Cambodia.
8.2 Any dispute arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Phnom Penh, Cambodia.
CONTACT
For more information about our Partner Program, please contact us at:
Email: info.office@digitaledge-it.com
Address: CARNATION Building Room No.913, Floor 9, Path Road, Phum Tomnub I, Sangkat Phnom Penh Thmey Khan Sensok, Phnom Penh, Cambodia